level 1:
Dispatcher Fundamentals
Master the U.S. Trucking Industry from the Balkans, In 16 Weeks
For Complete Beginners
16 Weeks
English / Macedonian / Serbian
Includes Certification
Payment in 4 installments
Payment in 4 installments
This is our foundation level course designed for complete beginners. Whether you’re switching careers or just starting out, this training gives you everything you need to confidently enter the dispatching world — with no previous logistics experience required.
Who is this course for?
Perfect for:
Career changers aged 20–45
Remote work seekers
Bilingual professionals looking for international job opportunities
Individuals who want U.S.-standard certification and training
What you’ll learn: Full Chapter Breakdown
Industry Foundations
chapter 1
Roles: Carrier, Broker, Customer
MC vs DOT Numbers
Truck & trailer types: bobtail, power-only
Cargo Types & Shipment Procedures
chapter 5
Cargo packaging
Sign-In Procedures
Blind vs Double-Blind Shipments
Load Boards & Freight Matching
chapter 9
How to use DAT, TruckStop, Sylectus
Spotting red flags
Communication & Professionalism
chapter 13
Broker & Driver Etiquette
Incident Logging
Crafting Clear Emails
Promotability Skills
BONUS
Communication & Professionalism
Final quiz & live feedback
Downloadable glossary & cheat sheets
Resume-building & job interview tips
Certificate of Completion
Documentation Essentials
chapter 2
BOL, POD, PU/DEL, FCFS vs Appointments
Dispatch Sheets & Load IDs
Securing Freight & Loading Methods
chapter 6
Straps, Bars, Block & Brace
One-on-One Loading
Handling loading delays
Certifications & Regulatory
chapter 7
TSA, HAZMAT, TWIC
DOT Inspections & Maintenance Logs
SCAC, Oversize Permits, KYU, NY HUT
Software &
Tracking Tools
chapter 10
TMS, ELD, HOS Rules
RTS Pro overview
RTS Pro overview
Business Operations
& Paperwork
chapter 3
Insurance types
W9, NOA, FMCSA requirements
Financial Terms & Accessorials
chapter 11
Detention, Layover, TONU, Lumper Fees
Invoicing & Rate Confirmations
What is a Factoring Company?
Dispatching the Load (Practice)
chapter 14
2 weeks of hands-on experience
Booking → Dispatch → Delivery
Working with live teams & workflow systems
chapter 4
Equipment Knowledge
Types of trucks and trailers
Dimensions of trailer equipment
Driver classifications: OTR, regional, local
Logistics Concepts & Time Terms
chapter 8
ETA, TBD, Time Zones
Reducing Deadhead Miles
Time Management & Dispatch Flow
chapter 12
Time-sensitive communication
Load Coordination Efficiency