Become a Certified U.S. Truck Dispatcher.

If you complete the course with strong results, you will be considered for employment opportunities. We actively collaborate with U.S. clients and operate real dispatch services, which allows us to see how students perform in real conditions. Top-performing students are often offered in-house or remote positions, depending on their skills and availability. Even if you are not hired immediately, we provide career guidance, certification, and connections in the logistics industry to help you secure a job as a dispatcher in the U.S. market.

No previous experience is required. The Level 1 course is specifically designed for complete beginners. We start from the basics of the U.S. trucking and logistics industry and gradually build up to advanced dispatching skills. You’ll learn step by step - from understanding key documents and software to managing real dispatch operations. Our goal is to make sure every student, regardless of background, develops the knowledge and confidence to succeed as a professional dispatcher.

Both options are available. You can choose to study remotely from home or attend one of our in-office training sessions, depending on your preference and availability. The curriculum, materials, and certification are identical in both formats. Our hybrid model is designed to be flexible, structured, and supportive, ensuring that whether you join online or in person, you receive the same high-quality learning experience tailored to your schedule.

Yes. After successfully completing each course, you will receive an official certificate issued by Balkan Dispatch Academy. This certificate is recognized across the region and valued by our U.S.-based partners. It serves as proof of your professional training and can strengthen your chances of employment both locally and internationally in the logistics and dispatching industry.

Yes, you should have a basic understanding of English, since most communication in dispatching is with U.S. brokers, clients, and drivers. The course is designed to help you strengthen your English while learning dispatching, so even if your skills are not advanced, you will still be able to follow the lessons and practice effectively.

Dispatchers solve problems like truck breakdowns, delays at loading or unloading, and route changes caused by weather or traffic. They also handle scheduling issues, paperwork corrections, extra costs such as detention or layovers, and keep brokers and clients updated. In more serious cases, they manage accidents, cargo damage, or shortages to make sure deliveries are completed.

You can become a dispatcher by completing structured courses and gaining hands-on practice. At Balkan Dispatch Academy, we start with our Level 1 course, which teaches you the fundamentals of the U.S. logistics and trucking industry, dispatch documentation, software tools, and communication skills. From there, you progress through practical training where you work with real scenarios and dispatch operations. After finishing, you receive a recognized certificate and career guidance, giving you the knowledge, confidence, and connections needed to begin working as a professional dispatcher either in-house or remotely.

Yes. Along with theory, our training includes real-life dispatch scenarios, role plays, and practice with actual dispatching software and documents. This hands-on approach helps you apply what you learn immediately and prepares you for the real challenges you will face on the job.